How To Return An Item

1. Please email info@diecastalley.com to request a return authorization.
2. Mail your returned item(s) to:
     Free Time Hobbies
     Return Authorization # _____________
     4167 East First St
     Blue Ridge, GA 30513
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Your item must be in its original unused condition to be returned. If the item has been opened, your return will not be accepted. You must return the item within 30 days of of the date we shipped the item.

Restocking Fee

All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. We also do not pay for shipping the item back to us.

Damaged or Missing Parts

PLEASE CHECK YOUR ITEMS UPON RECEIVING THEM. We cannot guarantee the replacement of missing or damaged parts after 30 days of shipping your item.

If your item is damaged or missing parts, please email us at info@diecastalley.com, and we will arrange for the items to be replaced.

Disclaimer

DieCast Alley is not responsible for manufacturing defects.  We will do our best to provide you with the best products available.  However, we cannot guarantee mint packages or vehicles.  If you feel that you have received a defective item, please e-mail us at info@diecastalley.com or call us at 706-946-1120 for further instruction.


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