How To Return An Item
1. Please email email@example.com to request a return authorization.
2. Mail your returned item(s) to:
Free Time Hobbies
Return Authorization # _____________
4167 East First St
Blue Ridge, GA 30513
3. Include in your package a signed letter stating the reason for your
return and the original receipt.
Your item must be in its
original unused condition to be returned. If the item has been opened, your return will not be accepted. You must return
the item within 30 days
of of the date we shipped the item.
All items are subject to a 15% restocking fee, this will be deducted
from your refund. We also do not refund the original shipping and
handling that you paid on the order. We also do not pay for shipping the item back to us.
Damaged or Missing Parts
PLEASE CHECK YOUR ITEMS UPON RECEIVING THEM.
We cannot guarantee the replacement of missing or damaged parts after 30 days of shipping your item.
If your item is damaged or missing parts, please email us at firstname.lastname@example.org, and we will arrange for the items to be replaced.
DieCast Alley is not responsible for manufacturing defects. We will do our best to provide you with the best products available. However, we cannot guarantee mint packages or vehicles. If you feel that you have received a defective item, please e-mail us at email@example.com or call us at 706-946-1120 for further instruction.